Lean Testing

KEY TAKEAWAYS A 13-person billing test team increased productivity by 24% in three months by making work visible, setting daily targets, and solving problems one at a time with PDCA. Diagnostic before action: observing testers at their workstations revealed hidden waste like seven help requests in three hours, repeated tests without conclusions, and two-hour solo investigations. When the project manager changed mid-project, the new manager walked into a team that ran itself. Visual boards, tracked indicators, and clear action plans made the transition seamless. Get the Lean Testing Quick-Start Kit. 4 practices, real results, a two-week plan to start Monday. Get the Kit → ...

KEY TAKEAWAYS Lean Testing makes testing problems visible so teams can solve them at the root, instead of hiding waste behind status reports. One team cut false defects from 44% to 4% and nearly tripled productivity by using visual boards, andon signals, and PDCA. Teams that practice Lean Testing are ready for AI. Teams that don’t will automate their waste instead of removing it. Get the Lean Testing Quick-Start Kit. 4 practices, real results, a two-week plan to start Monday. Get the Kit → ...

KEY TAKEAWAYS False defects dropped from 44% to 4% by implementing an andon system where testers call for help before reporting uncertain bugs Testing productivity more than tripled (from 1.5 to 8 tests per person per day) through a pull flow system with daily targets Failed corrections dropped from 23% to 10% using a quality wall with expert verification Client satisfaction recovered after years of complaints, with the client noting clear improvement in service quality This case study was co-presented with Arnaud Cailleau, then Director of Testing Services at Sopra Steria. [Download the original presentation (PDF)] ...